Privacy Policy
ASIVA Home Care Service, LLC ("we," "us," or "our") respects your privacy. This policy explains what information we collect and how we use it.
Information We Collect
We collect information necessary to coordinate care, including your name, phone number, address, and care-related details (such as scheduling needs, medical or mobility considerations, and emergency contacts) that you provide to us.
How We Use Your Contact Information
Phone numbers and contact information are used only to send appointment reminders, scheduling text messages and calls, missed-call follow-ups, and care coordination messages. We do not use your contact information for unrelated marketing purposes.
No Sale or Sharing for Marketing
We never sell or share your personal data with third parties for marketing purposes. Information is only shared with trusted personnel and service providers as needed to deliver care and operate our services, or when required by law.
SMS Messaging
If you provide a mobile number, you consent to receive SMS messages related to your care. See our SMS Terms for details. You may reply STOP at any time to opt out.
Contact Us About Privacy
For any privacy-related questions or requests, please contact us:
- Phone: (669) 332-3215
- Email: careteam@asivahomecare.com
- ASIVA Home Care Service, LLC — Westchester County & Nassau County, NY